Sleep
Settling, waking, and building a routine that actually holds.
Baby Troubleshooter
Your baby won’t settle & you’ve run out of ideas. Susan hasn’t.
Forty years as a newborn specialist. Sleep, feeding, reflux, colic, weaning and twins. Tell her what's happening and she'll tell you how to put it right.
Message Susan on WhatsAppSee how it works →Babies newborn to one year. The first message is free.
40 years’experience
since 1985
Specialistin twins
30+ pairs
Recommendedby families
UK & abroad
Sound familiar?
A real family Susan has helped
“Susan has literally changed our lives.”
JadeMum of twins and a toddler
- Susan created routines for all three children from birth.
- Helped two self-employed parents manage three children under three.
- Adapted the routine whenever real family life changed.
“If it wasn’t for Susan, I literally can’t imagine how we would have coped.”
Nothing you try seems to stick.
You are exhausted. Everyone has advice. None of it quite fits your baby.
Susan comes in, spots the problem fast, and either fixes it or hands you a routine that does.
Message Susan on WhatsAppThis is for you if
- Your baby won't settle, and nothing you try holds for long
- You've been given reflux medication and nothing has really changed
- Every feed is a battle, or your baby won't take a bottle at all
- You're exhausted, second-guessing yourself, and at the end of your tether
- You've been told they'll grow out of it, and you can't wait that long
- You've got twins, or a newborn and a toddler, and you're drowning
- You just want someone who has seen it a thousand times to tell you what to do
If you recognised yourself in even one of those, message Susan.
Message Susan on WhatsApp
What Susan fixes
One problem at a time.
Clear answers. Practical help.
Results that last.
›
Reflux
Spotting it, managing it, and knowing when it is something else.
Bottle refusers
Getting a baby onto the bottle. Usually needs a visit.
Colic and winding
What is really going on, and how to ease it.
Weaning
Starting the right way. Vegetables first, puddings last.
Twins
Susan's specialism, and more than 30 pairs of them. One shared routine, so you are not doing everything twice.
Built around your baby
No downloads. No generic schedules. Susan builds the answer around your baby and your family.
See how it worksThree ways she can help
Not sure which one you need? Message her and she'll tell you straight. If a call sorts it, that's all you pay. If she thinks it needs a visit, she'll say so upfront rather than take your money for a call that can't fix it.
A clear answer
Advice Call
£50 · 30 min£100 · 60 minPhone or WhatsApp video
A focused call to get to the bottom of the problem and tell you exactly what to do.
- Phone or WhatsApp video, whichever suits you
- Susan works out what is actually going on
- A clear plan you can start the same day
- An honest answer if a call cannot fix it
Best for: sleep, settling, and advice you can act on yourself.
Most families need this one
Bespoke Routine + Support
£300Covers the next 6 to 8 weeksSusan writes a full routine around your baby and your family. Not a template. A plan she writes for you, then helps you land.
- A written routine built around your baby, not a download
- Feeding, winding, settling and sleep, in order
- A WhatsApp check-in 48 hours in
- 7 days of WhatsApp questions while you settle into it
Best for: when you need structure, not just an answer.
Hands-on help
Susan Comes To You
£500Per day, usually 2 to 3 daysFor the hands-on problems. Susan comes and stays until it is solved, teaching you what she is doing as she goes so it sticks after she leaves.
- Susan works in your home until the problem is solved
- She teaches you the method as she goes
- 7 days of WhatsApp support once she has gone
- Travel agreed upfront, so there are no surprises
Best for: bottle refusing, feeding, and anything that needs doing rather than explaining.
Forty years, and most of it by word of mouth
Susan Whytock, newborn care specialist and baby troubleshooter. The person parents call when nothing else is working.
Susan started out with the under-fives in 1985, ran her own day nursery through the nineties, and has spent the years since working in families' homes, resolving the problems other people could not. She used to work through an agency. She doesn't any more, so when you book Susan, you get Susan.
Her approach is simple. Tell her what's wrong. She'll know what to do. And she won't leave until you can do it too.
✓40 years of hands-on experience
✓More than 30 pairs of twins
✓Recommended almost entirely by word of mouth
How it works
Tell Susan what is happening
The first message is free.
She asks the useful questions
Then tells you plainly what kind of help fits.
You know the price upfront
No surprises and no agency in the middle.
You get a practical plan
Built around your baby and your family.
Help I’m A Teen Mum · ITV1 · 2007
She has done this on television
Susan was one of the expert nannies teaching six teenage mums to care for their babies over two weeks in a house in Lincolnshire. She is billed on screen as Susie Whytock.
More about the programme →