The first message is free
Tell Susan what is happening
WhatsApp is the quickest way to reach her. Say roughly what is going on and she will ask the useful questions.
Open WhatsAppWA
Message Susan directly
Start without writing an essay.
07498 315705Hi Susan. My baby is ___ weeks old. The main problem is ___. It has been happening for ___. We have already tried ___.Use this message on WhatsAppMessages open directly to Susan on WhatsApp. The first message is free.
What to tell her first
These four things get you an answer fastest:
- How old your baby is
- What is going wrong, in your own words
- How long it has been going on
- What you have already tried
Where Susan works
She is based in Grange-over-Sands, Cumbria and travels across the United Kingdom for in-person work. Travel costs are agreed upfront.
Calls and written routines work wherever you are. Medical concerns remain a job for your GP; Susan handles the practical side of feeding, settling, sleep and routines.

