Plain numbers. No surprises.

Prices

Plain numbers so you know where you stand before you message. Nothing is negotiated on the phone and there is nothing added on afterwards.

Choose by the kind of help you need

Advice callFrom £50A clear answerBespoke routine£3006 to 8 weeks coveredHome visit£500/dayHands-on help

A clear answer

Advice Call

£50 · 30 min
£100 · 60 minPhone or WhatsApp video

A focused call to get to the bottom of the problem and tell you exactly what to do.

  • Phone or WhatsApp video, whichever suits you
  • Susan works out what is actually going on
  • A clear plan you can start the same day
  • An honest answer if a call cannot fix it

Best for: sleep, settling, and advice you can act on yourself.

Most families need this one

Bespoke Routine + Support

£300Covers the next 6 to 8 weeks

Susan writes a full routine around your baby and your family. Not a template. A plan she writes for you, then helps you land.

  • A written routine built around your baby, not a download
  • Feeding, winding, settling and sleep, in order
  • A WhatsApp check-in 48 hours in
  • 7 days of WhatsApp questions while you settle into it

Best for: when you need structure, not just an answer.

Hands-on help

Susan Comes To You

£500Per day, usually 2 to 3 days

For the hands-on problems. Susan comes and stays until it is solved, teaching you what she is doing as she goes so it sticks after she leaves.

  • Susan works in your home until the problem is solved
  • She teaches you the method as she goes
  • 7 days of WhatsApp support once she has gone
  • Travel agreed upfront, so there are no surprises

Best for: bottle refusing, feeding, and anything that needs doing rather than explaining.

What is included

7 days included

The routine and visit include WhatsApp questions while you settle in.

Travel agreed first

Susan is based in Cumbria. Any travel cost is agreed before she sets off.

No wasted call

If Susan knows your problem needs a visit, she will tell you before taking payment for a call.

Extra WhatsApp support is £100 per additional week. Medical concerns remain a job for your GP.

Ask Susan which one you need

Tell Susan what is going on

Start with one message.

Message her and say roughly what is happening. She will ask a couple of questions and tell you the best way forward. No charge for that first message.

Message Susan on WhatsAppSusan is based in Grange-over-Sands, Cumbria and travels across the United Kingdom for in-person work. Travel is agreed upfront, so there are no surprises.